Duties & responsibilities

• Work closely with and fully support the external cladding sales team in all areas of projects
• Effective communication of information to the customer/client base involved with the projects
• Work with ‘twinned’ cladding specialists to build a strong working relationship and understanding of ongoing projects
• Build relationships with our suppliers to collate samples, technical information, certifications and NBS specifications
• Be responsible for the cladding showroom to ensure it is tidy, organised and stocked
• Have strong knowledge base to fully understand building materials used on projects, including optimisation of certain projects and jobs
• Gather prices from suppliers, raising quotations to customers (via internal system ‘HUB’) within agreed deadlines
• Timely follow-up of outstanding quotes
• Organise packing and panel schedules from the customer
• Liaise with suppliers up to and including order confirmation stage
• Communicate with Customer Service Co-ordinator’s, who administer confirmed orders, in order to ensure continuity
• Use Glenigan and source information for the external team

Essential criteria

• Strong ability in Windows PC environment. Particularly Excel, Outlook, Word and PowerPoint
• A proactive ‘common-sense’ approach to tackle problems and identify solutions
• Excellent planning, time management and organisational skills
• Must enjoy and be able to communicate effectively and confidently
• Ability to build positive relationships with customers

Desirable criteria

• Experience of working in the Cladding industry is highly desirable
• Previous sales support, sales estimating and/or sales quoting experience
• The ability to do ‘take-offs’ from project drawings and understand optimisations of panels
• Methodical with a real eye for detail and highly numerate
• Construction industry experience
• Driving license 

Benefits

• Annual company bonus scheme, up to 10% of basic salary
• 25 days’ holiday, increasing by 1 day every 2 years, up to a maximum of 30 days
• Annual leave purchase scheme - option to buy an additional 3 days’
• Employee Assistant Programme (EAP)
• Cycle to work scheme
• Office car parking
• Enhanced sick pay
• Life assurance
• Smart casual attire and dress down Fridays